California College For Health Sciences |
| 2324 Hoover Ave |
| National City, CA 91950-6605 |
| General Phone: 619-477-4800 |
| Financial Aid Phone: 619-477-4809 |
| Sector: Private for-profit |
| Classification: Associates Colleges |
| Website: www.cchs.edu |
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Latest California College For Health Sciences News
Distance Education Institution Implements inContact to Manage ... - PR Newswire (press release)
SALT LAKE CITY, Oct. 17 /PRNewswire-FirstCall/ -- UCN, Inc. (OTC Bulletin Board: UCNN), a provider of on-demand contact handling software and business telecommunication services delivered over the UCN national VoIP network, announced today that California College for Health Sciences (CCHS), a leading national distance education institution with administrative offices in Salt Lake City, has implemented the UCN inContact(TM) call handling suite of applications to support its student enrollment and admissions functions. CCHS had been operating under the traditional correspondence education model and was handling enrollment and student support via regular mail for a student body that can number between 2,500 and 3,000. Scheduling a final exam, for instance, could take six weeks to arrange under the old system. When the school was purchased by new management in 2003, the institution began to update its communications infrastructure. After evaluating UCN, Five9s and Contactual, UCN's inContact was selected. "We initially implemented inContact to manage enrollment and admissions," said Sherry Jones, CCHS Director of Education. "UCN was very consultative in helping us build a contact handling application that applied best practices to our communications processes and in training our team on the inContact applications." Business Benefits According to Jones, a major benefit of - more available